At KipeComb, we are committed to delivering your Shirts, Skirts, Pants & Trousers in a reliable and timely manner. Please review our shipping policy below before placing your order.
Shipping Method
We currently offer one shipping method: Standard Shipping. This is the only available option for all orders placed on our website.
Shipping Fees
Shipping fees are calculated based on the destination and the total weight of your order. The exact shipping cost will be displayed at checkout before you complete your purchase.
Please note: We do not offer free shipping on any orders. All orders are subject to shipping charges.
Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Processing may take longer during peak seasons or promotional periods. Once your order has been shipped, you will receive a confirmation email with tracking information, if available.
Estimated Delivery Time
Delivery times for Standard Shipping vary depending on your location. As a general guide:
- Domestic orders: 5–10 business days
- International orders: 10–20 business days
These are estimated timeframes and not guaranteed delivery dates. Delays may occur due to customs clearance, carrier issues, or other circumstances beyond our control.
Shipping Destinations
We ship to a wide range of domestic and international destinations. If your location is not available at checkout, please contact us at [email protected] for further assistance.
Tracking Your Order
Once your order has been dispatched, we will send a shipping confirmation to the email address provided at checkout. Tracking details will be included when available. Please allow up to 48 hours for tracking information to update.
Customs, Duties, and Taxes
For international orders, customs duties, taxes, and any additional fees imposed by the destination country are the responsibility of the customer. KipeComb does not cover these charges and cannot predict their amount. Please contact your local customs office for more information.
Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete. KipeComb is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you need to correct your address after placing an order, please contact us as soon as possible at [email protected]. We will do our best to assist, but changes may not be possible once the order has been shipped.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us at [email protected] within 14 days of the expected delivery date. We will work with the carrier to resolve the issue. Please retain all packaging materials and photos of the damaged items, as they may be required for a claim.
Contact Us
If you have any questions about our shipping policy or your order, please reach out to us at [email protected]. We aim to respond within 1–2 business days.